This was a brand new application built from the ground up in a rapid timeframe. The application required substantial domain knowledge to produce something that would be accepted by customers.
- Rapid Acquisition of Domain Knowledge
– field observation and cognitive inquiry research to see how users currently do their jobs
– interviewing internal and external subject matter experts in nursing and medical records administration
- Iterative Design
Got the app in front of potential customers early and often with rapid iteration leading to a functional, sellable application in the given timeframe
- Attractive Interface
Customers were used to DOS or Fox Pro based applications and the new look and feel was well accepted by customers.